Collection, Delivery and Returns Information

Click & Collect

Collection of your order is now available from our Bowburn premises, however please note that some items are housed in other dispatch warehouses. Once the full order is available for collection we will contact you with a suitable time to ensure your order is ready on your arrival at the address below.

Collection Address

Bella Bathrooms Ltd
Unit 10
Bowburn South Industrial Estate
Durham
Co Durham
DH6 5AD

Free Delivery

A selection of our products, which includes all Hudson Reed and Ultra products over £50 and a select number of HiB products benefit from Free Delivery to most parts of the UK. The Free Delivery offer applies to the entire of your order no matter what else you have purchased, however please be aware that some areas do not benefit from Free Delivery and are still chargeable.

Delivery Charges

Postcode areaPostcode area name Very SmallSmallLarge
AB Aberdeen Varies* Varies* Varies*
AL St Albans £3.95 £5.95 £34.90
B Birmingham £3.95 £5.95 £34.90
BA Bath £3.95 £5.95 £34.90
BB Blackburn £3.95 £5.95 £34.90
BD Bradford £3.95 £5.95 £34.90
BH Bournemouth £3.95 £5.95 £34.90
BL Bolton £3.95 £5.95 £34.90
BN Brighton £3.95 £5.95 £34.90
BR Bromley £3.95 £5.95 £34.90
BS Bristol £3.95 £5.95 £34.90
BT Northern Ireland Varies* Varies* Varies*
CA Carlisle £3.95 £5.95 £49.50
CB Cambridge £3.95 £5.95 £34.90
CF Cardiff £3.95 £5.95 £34.90
CH Chester £3.95 £5.95 £34.90
CM Chelmsford £3.95 £5.95 £34.90
CO Colchester £3.95 £5.95 £34.90
CR Croydon £3.95 £5.95 £34.90
CT Canterbury £3.95 £5.95 £34.90
CV Coventry £3.95 £5.95 £34.90
CW Crewe £3.95 £5.95 £34.90
DA Dartford £3.95 £5.95 £34.90
DD Dundee £3.95 £5.95 £77.50
DE Derby £3.95 £5.95 £34.90
DG Dumfries £3.95 £5.95 £49.50
DH Durham £3.95 £5.95 £19.90
DL Darlington £3.95 £5.95 £19.90
DN Doncaster £3.95 £5.95 £34.90
DT Dorchester £3.95 £5.95 £49.50
DY Dudley £3.95 £5.95 £34.90
E East London £3.95 £5.95 £55.50
EC East Central London £3.95 £5.95 £64.50
EH Edinburgh £3.95 £5.95 £49.50
EN Enfield £3.95 £5.95 £34.90
EX Exeter £3.95 £5.95 £49.50
FK Falkirk Varies* Varies* £59.50
FY Blackpool £3.95 £5.95 £34.90
G Glasgow £3.95 £5.95 £49.50
GL Gloucester £3.95 £5.95 £34.90
GU Guildford £3.95 £5.95 £34.90
GY Guernsey Please call for more information Please call for more information Varies*
HA Harrow £3.95 £5.95 £34.90
HD Huddersfield £3.95 £5.95 £34.90
HG Harrogate £3.95 £5.95 £34.90
HP Hemel Hempstead £3.95 £5.95 £34.90
HR Hereford £3.95 £5.95 £34.90
HS Outer Hebrides Varies* Varies* Varies*
HU Hull £3.95 £5.95 £34.90
HX Halifax £3.95 £5.95 £34.90
IG Ilford £3.95 £5.95 £34.90
IM Isle of Man Please call for more information Please call for more information Varies*
IP Ipswich £3.95 £5.95 £34.90
IV Inverness Varies* Varies* Varies*
JE Jersey Please call for more information Please call for more information Varies*
KA Kilmarnock Varies* Varies* Varies*
KT Kingston upon Thames £3.95 £5.95 £34.90
KW Kirkwall Varies* Varies* Varies*
KY Kirkcaldy £3.95 £5.95 £59.50
L Liverpool £3.95 £5.95 £34.90
LA Lancaster £3.95 £5.95 £49.50
LD Llandrindod Wells £3.95 £5.95 £49.50
LE Leicester £3.95 £5.95 £34.90
LL Llandudno £3.95 £5.95 £49.50
LN Lincoln £3.95 £5.95 £34.90
LS Leeds £3.95 £5.95 £34.90
LU Luton £3.95 £5.95 £34.90
M Manchester £3.95 £5.95 £34.90
ME Rochester £3.95 £5.95 £34.90
MK Milton Keynes £3.95 £5.95 £34.90
ML Motherwell £3.95 £5.95 £49.50
N North London £3.95 £5.95 £55.50
NE Newcastle upon Tyne £3.95 £5.95 £19.90
NG Nottingham £3.95 £5.95 £34.90
NN Northampton £3.95 £5.95 £34.90
NP Newport £3.95 £5.95 £34.90
NR Norwich £3.95 £5.95 £34.90
NW North West London £3.95 £5.95 £55.50
OL Oldham £3.95 £5.95 £34.90
OX Oxford £3.95 £5.95 £34.90
PA Paisley Varies* Varies* Varies*
PE Peterborough £3.95 £5.95 £34.90
PH Perth Varies* Varies* Varies*
PL Plymouth £3.95 £5.95 £49.50
PO Portsmouth Varies* Varies* £34.90*
PR Preston £3.95 £5.95 £34.90
RG Reading £3.95 £5.95 £34.90
RH Redhill £3.95 £5.95 £34.90
RM Romford £3.95 £5.95 £34.90
S Sheffield £3.95 £5.95 £34.90
SA Swansea £3.95 £5.95 Varies*
SE South East London £3.95 £5.95 Varies*
SG Stevenage £3.95 £5.95 £34.90
SK Stockport £3.95 £5.95 £34.90
SL Slough £3.95 £5.95 £34.90
SM Sutton £3.95 £5.95 £34.90
SN Swindon £3.95 £5.95 £34.90
SO Southampton £3.95 £5.95 £34.90
SP Salisbury £3.95 £5.95 £34.90
SR Sunderland £3.95 £5.95 £19.90
SS Southend-on-Sea £3.95 £5.95 £34.90
ST Stoke-on-Trent £3.95 £5.95 £34.90
SW South West London £3.95 £5.95 Varies*
SY Shrewsbury £3.95 £5.95 £49.50
TA Taunton £3.95 £5.95 £49.50
TD Galashiels £3.95 £5.95 £49.50
TF Telford £3.95 £5.95 £34.90
TN Tonbridge £3.95 £5.95 £34.90
TQ Torquay £3.95 £5.95 £49.50
TR Truro Varies* Varies* £59.50*
TS Cleveland £3.95 £5.95 £19.90
TW Twickenham £3.95 £5.95 £34.90
UB Southall £3.95 £5.95 £34.90
W West London £3.95 £5.95 Varies*
WA Warrington £3.95 £5.95 £34.90
WC Western Central London £3.95 £5.95 £59.50
WD Watford £3.95 £5.95 £34.90
WF Wakefield £3.95 £5.95 £34.90
WN Wigan £3.95 £5.95 £34.90
WR Worcester £3.95 £5.95 £34.90
WS Walsall £3.95 £5.95 £34.90
WV Wolverhampton £3.95 £5.95 £34.90
YO York £3.95 £5.95 £34.90
ZE Lerwick Varies* Varies* Varies*

*Some delivery charges will vary depending on the postcode, please see the delivery estimate within your basket or at the checkout stage for an accurate delivery cost.


Returns Information

To ensure total peace of mind and ensure you are 100% with your Bella Bathrooms order we offer a 30 day Money Back Guarantee.

Simply call our friendly customer services team on 0191 303 7771 weekdays 9am - 5.30pm or email customerservices@bellabathrooms.co.uk and they will be happy to help you. Please try to have your order number to hand and be able to clearly state the item or items you would like to return as they will need to issue you with a returns number.

download and print a returns form here

Please note: Goods must be returned with their original manufacturers packaging, unopened. Any products returned defaced, damaged or not suitable to resale will not be eligible for a credit or a refund.

Should you have any queries at all regarding our returns policy please contact Customer Services on 0191 303 7771.