Investment in looking after our Customers

Investment In Looking After Our Customers

bella bathroomsAt Bella Bathrooms we have always prided ourselves on selling quality products at affordable rates. By working to this philosophy we have managed to vastly increase sales at Bella Bathrooms, meaning we can now buy bigger quantities and pass on these savings to our customers.

Here at Bella Bathrooms we are always investing and upgrade our systems to make sure we have the best systems in place to help serve our customers from the moment you order to our aftercare service.  Our online chat services , call back request and price match services mean we speak to our customers when it is convenient for them and help them with any queries you may have .

Also we appreciate that not everyone wants to call us with a question, so we have introduced an “Ask a product question”. The questions get sent directly through to customer services and we aim to answer them straight away, certainly during opening hours.

Our large deliveries (pallet items) used to be shipped twice per week,  but so we can better serve our customers we have now got a new carrier who picks up from us daily, so we can get your items to you more quickly. And they are cheaper than our last carrier…. so again we can pass the saving on to our customers.