Ordering, Collection, Delivery and Returns Information

Ordering

 

Click & Collect

Collection of your order is now available from our Bowburn premises, however please note that some items are housed in other dispatch warehouses. Once the full order is available for collection we will contact you with a suitable time to ensure your order is ready on your arrival at the address below.

Collection Address

Bella Bathrooms
Unit 10
Bowburn South Industrial Estate
Bowburn
Durham
DH6 5AD

Delivery Charges

Delivery Zones Delivery Zones Key

Some delivery charges will vary depending on the full postcode, please see the delivery estimate within your basket or at the checkout stage for an accurate delivery cost.


Returns Information

Call or Email our customer service team to request your returns number.
Download, print and fill in our returns form below.
Return the item(s) in the original packing and in a resellable condition.
On return our returns department will begin the refund process.
Please allow up to 3-5 working days for the refund to be processed.
Refund complete.

To ensure total peace of mind and ensure you are 100% with your Bella Bathrooms order we offer a 30 day Money Back Guarantee.

Simply call our friendly customer services team on 0191 303 7771 weekdays 9am - 5.30pm or email customerservices@bellabathrooms.co.uk and they will be happy to help you. Please try to have your order number to hand and be able to clearly state the item or items you would like to return as they will need to issue you with a returns number.

download and print a returns form here

Please note: Goods must be returned with their original manufacturers packaging. Any products returned defaced, damaged or not suitable to resale will not be eligible for a credit or a refund.

Should you have any queries at all regarding our returns policy please contact Customer Services on 0191 303 7771.

Not what you are looking for?
SAVE UP TO 70%
View our great selection of products with up to 70% off